FAQ

Here you can find the answers to Frequently Asked Questions

Joseph Chiang Art

Click the “Menu,” you will be able to see all the different pages:

1. Home/ 2. What’s New/ 3. Online Store/ 4. Portfolio/ 5. Cart/ 6. Contact Me. 
 
Once you click the link ∨ (arrow) on the right in each page, you can see links to different sub-pages.
 
For Example:
When you click the Home (arrow ∨ ), you can see:
1. FAQ (frequently asked questions)
2. Where you can find me
3. About Joseph 
 
When you click the What’s New (arrow ∨), you can see:
1.News
2.Blog
 
You can explore other sub-pages as well by clicking the arrow next to each page name.
Please contact me if you have any issues navigating the website.

For North America: 
Standard shipping: $10.00, If you orders of $50 and more, shipping is free. Delivery usually takes 2-5 business days but for some areas it may take up to 14 days. 

For Expedited shipping: $25.00, If you orders of $50 and more, shipping is $15.00. Delivery usually takes 2-5 business days but for some areas it may take up to 7 days. 

For International:
Standard shipping: $25.00. If you orders of $50 and more, shipping is $15.00. Delivery 5 – 10 business days but for some areas it may take up to 14 days. 

 

Many of you are concerned about the shipping package for my porcelain pieces. I ship all my porcelain pieces in a durable strongbox. This way it is safe, so you don’t need to worry if it will arrive in one piece.

For the promotional time, when you spend 50 dollars or more. Free shipping for North America (value $10-15.00). Plus each package includes a complimentary lucky ladybug pin (value $7.99) to say thank you!🐞

Joseph Chiang / Line of Love / JL_230A

 

If you remember part of the item’s name or something in your mind, you can use our search bar at the top of the Manu. Click on the magnifying glass, and a search bar will come up.

If you have any further questions, please contact us directly via email using our located Contact Me in the dropdown menu.

Thank you!

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